Cambridge Fibre

Delivering Gigabit TrueFibre® Broadband to your office

Business professional working at a desk with laptop in a modern office

What is Full-Fibre Broadband, and why is it important?

Most UK "Superfast Fibre" business broadband still relies on old copper telephone lines between the street cabinet and your premises. The fibre stops at the cabinet. The industry calls this "part-fibre" — and sometimes "fake fibre".

Copper in the path means more faults, slower fixes and unpredictable performance — exactly what no business can afford.

Cambridge Fibre TrueFibre® is different. We run optical cable all the way into your office — no copper at any point in the path.

The benefits

  • Up to five times fewer faults than part-fibre (source: Ofcom).
  • Guaranteed speeds — no more misleading "up to" claims.
  • Symmetric bandwidth in both directions, from 200 Mbps to 935 Mbps.
  • Future-proofed. The same fibre carries 10 Gbps and beyond with only a modem upgrade.
Diagram comparing copper, part-fibre and full-fibre broadband delivery (Ofcom)

Reliability and support, built around your business

A network engineered to stay up

Our TrueFibre® network is monitored 24/7 from our Cambridge operations centre. Every business circuit is backed by a 99.9% uptime SLA and, in most cases, we know there is a problem before you do — and have an engineer on the way.

Ofcom reports that full-fibre connections suffer up to five times fewer faults than part-fibre services. Fewer copper joints, fewer water ingress points, fewer things to go wrong.

Support from people who know your network

When you call us, you reach our own Cambridge-based engineers — not an offshore call centre reading from a script. Business tickets route straight to the technical team, with priority response and direct escalation to the field engineer who built your circuit.

No scripted "have you tried turning it off and on again". No ticket ping-pong between tiers. Just engineers who understand your connection and fix the problem.

What you can expect, in numbers

99.9%
uptime SLA on every business circuit
24/7
monitoring and UK-based technical support
fewer faults than part-fibre broadband (Ofcom)
< 4 hr
target response time for business-impacting faults

What our customers say about us

Having a gigabit broadband connection from Cambridge Fibre has been a true game changer. The speeds allow us to constantly backup our growing library of video footage in real time without any bottlenecking.
Alex Stockley
Director, Lapse Film
The full-fibre connection installed by Cambridge Fibre has had a major positive impact on our operation. Our daily navigation chart downloads were reduced from 30 minutes to under two minutes.
Steven Beech
Operations Manager, VA Airline Training
Packages

TrueFibre® Business Broadband packages

Recommended

Business Ultimate

From £49.00 / month

Choose this package
  • 935 Mbps download
  • 900 Mbps upload
  • 99.9% uptime SLA
  • 24/7 priority support
  • UK-based engineers
  • Proactive fault monitoring
  • Static IP included
  • Optional downgrade in year 2

Business Premium

£29.00 / month — 24 months

  • 600 Mbps download
  • 600 Mbps upload
  • 99.9% uptime SLA
  • 24/7 priority support
  • UK-based engineers
  • Proactive fault monitoring
  • Static IP included
Choose this package

Business Standard

£29.00 / month — 24 months

  • 400 Mbps download
  • 400 Mbps upload
  • 99.5% uptime SLA
  • 24/7 UK-based support
  • Proactive fault monitoring
  • Static IP included
  • Unlimited usage
Choose this package

Business Basic

£30.00 / month — 24 months

  • 200 Mbps download
  • 200 Mbps upload
  • 99.5% uptime SLA
  • 24/7 UK-based support
  • Proactive fault monitoring
  • Static IP included
  • Unlimited usage
Choose this package
New customer offer

24-month deal, your terms

Take Business Ultimate for £49 a month in year one. At the end of year one, choose whether to stay on Ultimate or step down to Business Basic to control your spend — either way, you keep the SLA and the same support team.

Year 1 · months 1–12
£49/ month
Business Ultimate
935 Mbps symmetric · 99.9% SLA
Month 13
Year 2 · months 13–24
Option 1
Stay on Business Ultimate
£69/ month
Business Ultimate
935 Mbps symmetric · 99.9% SLA
Option 2
Downgrade to Business Basic
£33/ month
Business Basic
200 Mbps symmetric · 99.5% SLA
Lowest monthly cost available in year two

Whichever option you pick in year two, you stay on the same TrueFibre® network, with the same 24/7 UK-based engineers and proactive monitoring — no copper, no offshore call centres, no contention surprises.

Check if we cover your office

Enter your postcode to find out if Cambridge Fibre TrueFibre broadband is available at your business address — or talk to our sales engineers about bespoke connectivity options.